Please note this article is not to be considered legal advice and you should consult with your preferred legal counsel to ensure compliance with your specific practices and any additional legal requirements for your industry. We do not accept liability for the content of your web forms, your messages, or your DNC records.
We don't scrub against the national DNC list, however, if your contacts reply back to your Drop Cowboy campaigns with the following keywords, they will be added to your internal Drop Cowboy DNC list:
STOP | REMOVE ME FROM YOUR LIST | STOP-ALL | END |
CANCEL | STOP TEXTING | QUIT | UNSUBSCRIBE |
OPTOUT | NOT INTERESTED | OPT-OUT | TAKE ME OFF YOUR LIST |
**Please note that the keywords must match exactly. If there are extra words the contact will not be added to your list. For example, we have the keyword "stop". If the contact replies back with 'please stop' they will not be added to the DNC. You should be monitoring your text replies to ensure contacts are added to your DNC list in the event they do not wish to be contacted.
Any numbers on your internal Drop Cowboy DNC list will be excluded from your future campaigns. You can also manually add numbers to this list from within your account. **Please ensure you are double checking lists or single numbers before adding as FCC guidelines do not permit you to delete numbers from the DNC.
To Access Your DNC List
Click DNC in the My Data list on the left hand side of your account.
To Bulk Import
Click the Bulk Import button on the right hand side.
2. Next, upload a .csv file containing the contacts you want to add to the DNC.
3. Ensure you have mapped all columns appropriately using the please select drop-down menu, choose your country, and submit.
To Add a Single Number
Select the + Add Phone Number button.
2. Enter the number and reason you are adding the contact and click Add.
